Product Manager: Commercial Card – Capitec Bank – Stellenbosch

Purpose Statement
To support the Product Head in producing the best product; optimising the product through directing the building and development of the product throughout its life cycle, partnering and collaborating with the Software Development Manager and teams around the sequence/priority in which to build and develop the product.
Education (Minimum)
Bachelor’s Degree
Education (Ideal or Preferred)
Honours Degree

Knowledge and Experience
Minimum:
Experience:
At least 5 years’ management experience; senior level product development or product manager/owner
2+ years’ experience managing, developing and delivering Commercial Card solutions
Working at tactical and operational levels and providing input into product strategy and business planning.
Integrating business and technical product segments to achieve objectives, delivery and targets.
Career experience to include some time in one or more technical roles.
Communicating with technical and non-technical stakeholders across multiple business units.
Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications.
Scoping/running usability studies and/or customer research.
Using data and metrics to test theories, confirm assumptions, and measure success
Client development and validating products through customer feedback.
Aligning operational initiatives and/or projects to corporate strategies and objectives
Achieving goals and objectives through cross functional teams.
Managing and working with remote / hybrid teams.
Leading and managing multi-functional teams to deliver
Business development in a banking/financial landscape

Knowledge:
Financial acumen sufficient for budget management
Translation of product strategies into tactical and operational planning
Systems thinking; able to take a ‘big picture’ view, assess, recommend logical, sound decisions and influence others to achieve objectives.
Relevant product expertise and process know-how
Agile product ownership and methodology
Domain specific knowledge, business insight, understanding of product technology, technical dependencies
People management principles and techniques
Stakeholder management principles and practices
Data-driven approach; analytical and quantitative skills.
Technologically literate and able to adapt to new technologies
Ideal:

Experience:
Product development experience in the product domain at management level
Working with Agile product ownership and methodology
Of translating and enabling business strategies and objectives into business benefits
Initiation and implementation of innovative concepts

Knowledge:
Capitec Way of Work
In-depth knowledge and understanding of banking (i.e. productivity, profit, efficiency, processes and procedures and client service)
Continuous improvement best practices (Lean, 6-Sigma, Theory of constraints, PDCA, etc.)
Process mapping and process improvements techniques

Skills
Analytical Skills
Attention to Detail
Commercial Thinking Skills
Communications Skills
Interpersonal & Relationship management Skills
Problem solving skills
Planning, organising and coordination skills
Project Management Skills (Methodolgy Specific)

Competencies
Analysing
Creating and Innovating
Learning and Researching
Planning and Organising
Relating and Networking
Working with People
Writing and Reporting
Additional Information
Clear criminal and credit record

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