ADMINISTRATOR FRAUD PREVENTION HELPLINE, GPAA, Pretoria

REF NO: ADM: FPH/06-4C)

12 months contract)

Fraud Prevention and Case Management

SALARY : R208 584 per annum (basic salary) plus 37% in lieu of benefits (Level 06)

CENTRE : Pretoria Office

REQUIREMENTS : An appropriate three year tertiary qualification (B Degree/National Diploma or
equivalent three year qualification at least 360 credits) in Forensic
Investigation/Audit with 18 months proven experience within a fraud related
environment OR Grade 12 with three years proven experience within a fraud
related environment. Computer literacy that would include a good working
knowledge of Microsoft Office products (Word, Excel) and Barn Owl system.
Knowledge of SA Criminal Law Act. Knowledge of Forensic Audit/investigation
methodologies. Investigation techniques. Interview & recording. Building
collaborative relationships. Problem solving skills. Analytical skills. Good
communication skills both written and verbal. Ability to work in multidisciplinary
teams. Attention to detail. Professionalism. Honesty & integrity. Proactive and
resourceful. Decisiveness. Team player.

DUTIES : The purpose of the post is to administer the Fraud Hotline. The successful
candidate will be responsible for the following functions and include, but not
limited to: Undertake registration of fraud cases as received: Open fraud cases
as received; Register the information in the case register; Capture new cases
on the system (Barn Owl); Allocate the reference number of a fraud case for
follow-up; Handling of inbound and outbound calls; Create
investigation/enquiries file; Capture statistics of incoming and outgoing calls.
Undertake Hotline Database update: Update the fraud hotline case register;
Update investigation diary; Update status of cases on Barn Owl; Analyse and
evaluate trends of calls and categorise them; Print reports from the system.
Undertake Case Maintenance: Evaluate and analyse data from inbound calls;
Verify accuracy of information received; Forward relevant cases to relevant
stakeholders; Draft the enquiry report on Barn Owl Management; Follow up
and finalise enquiries; Assist with any administrative duties. Various positions
for Administrator: Fraud Prevention Helpline are currently available at Fraud
Prevention and Case Management Section at the GPAA. The positions will be
filled as 12 months contract positions

ENQUIRIES : Ismael Radebe Tel No: 012 319 2299

APPLICATIONS : Please forward your application, quoting the relevant reference number,
Government Pensions Administration Agency, 34 Hamilton Street, or Private
Bag X63, Arcadia, Pretoria, 0001

FOR ATTENTION : Mr Ismael Radebe– Recruitment

NOTE : Employment Equity target for the post is Coloured/Indian/White male/females
or people with disability. Candidates of the specified groups are encouraged to
apply.

CLOSING DATE : 21 June 2019 12h00 noon.

NOTE : Requirement of applications: Applications must be submitted on form Z83,
obtainable on the internet at http://www.gpaa.gov.za (Originally signed). The
relevant reference number must be quoted on all applications. Application
should consist of a comprehensive CV (specifying all experience and duties,
indicating the respective dates MM/YY as well as indicating references with full
contact details), original certified copies of all qualifications (including
matriculation), Identity document, valid driver’s license (where driving/travelling
is an inherent requirement of the job) and proof of citizenship if not RSA Citizen.
Note: Copies of certified documents will not be accepted – all copies must be
originally certified in the past 3 months. Failure to submit the above information
will result in the application not considered and deemed a regret. The candidate
must agree to the following: Shortlisted candidates must be available for
interviews at a date and time determined by GPAA. Applicants must note that
pre-employments checks and references will be conducted once they are
short-listed and the appointment is also subject to positive outcomes on these
checks, which include but not limited to: security clearance, security vetting,
qualification/study verification, citizenship verification, financial/asset record
check, previous employment verification and criminal record. Applicants will
be required to meet vetting requirements as prescribed by Minimum
Information Security Standards. It is the applicant’s responsibility to have
foreign qualifications evaluated by the South African Qualifications Authority
(SAQA). Correspondence will only be conducted with the short- listed
candidates. If you have not been contacted within three (3) months after the
closing date of this advertisement, please accept that your application was
unsuccessful. The candidate must take note of: It is intended to promote
representativeness through the filling of these posts and the candidature of
persons whose promotion/ appointment will promote representativeness, will
receive preference. Disabled persons are encouraged to apply. For salary
levels 11 – 15, the inclusive remuneration package consists of a basic salary,
the state’s contribution to the Government Employees Pension Fund and a
flexible portion in terms of applicable rules. SMS will be required to undergo a
Competency Assessment as prescribed by DPSA. All candidates shortlisted
for SMS positions will be required to undergo a technical exercise that intends
to test the relevant technical elements of the job. The GPAA reserves the right
to utilize practical exercises/tests/competency assessments for non-SMS
positions during the recruitment process (candidates who are shortlisted will
be informed accordingly) to determine the suitability of candidates for the
post(s). The GPAA reserves the right to cancel the filling/not to fill a vacancy
that was advertised during any stage of the recruitment process. The
successful candidate will have to sign and annual performance agreement and
will be required to undergo a security clearance. No late applications will be
considered. No faxed / e-mailed / late applications will be considered.