Operations Officer – University of the Witwatersrand, Johannesburg

To assist the Operations Manager by taking delegated responsibility for the operational requirements of, and relationship between the University and its service providers and retail operators in various areas

Brief Description
Key responsibilities include the following:
· Checking of invoices submitted for final sign off by Operations manager
· Source quotations as per requests
· Liaison with Retail tenants regarding maintenance requirements and compliance with OHS&E and Food Safety
· Liaison with relevant departments within the University with regards to functions and events catering on campus
· Escalation of unresolved complaints to management
· Assist with ensuring Retail Outlets comply with Food Safety & Health and Safety requirements
· Internal Health & Safety Inspections as per the University’s schedule
· Assisting in the compilations of internal SOP’s Policies, procedures and guidelines within the Retail Operations environment and assist with the implementation of such
· Ensure that outlets are lettable (customization)
· Reporting and follow-ups of structural defects
· Asset Verifications
· Ensure that the display is of acceptable standard and as per the University’s guidelines
· Maintenance reporting and follow up
· Liaison with retail operators with regards to maintenance requirements
· Liaison and follow up relevant departments with regards to maintenance and compliance requests and requirements.
· Assist with any administrative duties as per instructions/based on operational needs
· Bookings of ad hoc services needed by the retailers
· Keeping abreast with Industry Trends and Best Practice
· Responsible for assembling documentation, maintaining of statistical data, market research and benchmarking of the various areas of responsibility and the dissemination of such information

· Grade 12/ NQF4
·Hospitality Industry relevant qualification – NQF 6
· Valid driver’s license

Required years of related experience:
3-5 years operational Experience (Retail, Kitchen & Service Operation)
Maintenance reporting in facilities management environment
Technical Competencies:
MS Office
Basic Financial Skills
Knowledge of Food Safety and Health & Safety
Facilities maintenance background / understanding
Competencies (Knowledge, skills and behavior)

Communication Skills
Customer Focus
Relationship Building
Result Orientation
Problem Solving Skills
Conflict Management Skills
Compliance/Statutory Requirements (Knowledge, Understanding and or training)
Occupational Health and Safety Act (OHSA)
Any other relevant Legislation

How To Apply
TO APPLY: Submit a covering letter, a detailed CV with names, addresses and contact details of three referees and certified copies of degrees/diplomas, and a statement of accomplished research and future research plans. External applicants are invited to apply by registering their profile on the Wits I-Recruitment platform located or https://irec.wits.ac.za and submitting.
Internal employees are invited to apply directly on Oracle by following the path: iWits/Wits Employee Self Service/Apply for a job tel: +27 (0) 117171434 or e-mail: yoosuf.hassim@wits.ac.za. For more information see: https://www.wits.ac.za/chemistry/
CLOSING DATE: 31 August 2022