Please forward your application, quoting the relevant reference number,
Government Pensions Administration Agency, 34 Hamilton Street, or Private Bag
X63, Arcadia, Pretoria, 0001

FOR ATTENTION : Ms Felicia Mahlaba – Recruitment

CLOSING DATE : 28 December 2018 12H00 No late applications will be considered.
R196 407 (Level 06) plus 37% in lieu of benefits

CENTRE : Pretoria Head Office

REQUIREMENTS : An appropriate three (3) year tertiary qualification (in administration/ finance) with
18 months proven administration/processing experience in Retirement
fund/Employee Benefits OR Senior Certificate (ideally with Maths or Accounting
as a passed subject) with 3 years proven administration/processing experience in
Retirement fund/Employee Benefits environment. Knowledge of standards and
procedures of claims processing Analytical thinking. Computer literacy on
Microsoft Office products. Good communication skills. Attention to detail.
Customer orientation. Creative, Logical thinking, Production driven.
DUTIES : The successful incumbent will be responsible for a wide variety of tasks which
include the following but not limited to: administration, membership, payments,
unclaimed or unpaid cases, pre-verification and contribution management:
Process Claims: Review applications/claims received for various types of exits or
Claims. Checking that all supporting documentation is attached as per the
requirements of the specific scheme/fund. Evaluate the member records reflected
in the documentation and update accordingly to ensure accurate information is
reflected. Request member’s information for inclusion in the benefits application
form, where missing information is identified. Process payment of claims: Review
the initial payment, based on a review of the particulars of the case. Reconcile
purchase of service figures, checking that all outstanding service has been
calculated correctly for payments. Upload supporting documentation for benefit
payments, ensuring accuracy. Checking whether children indicated qualify as
dependents according to set criteria, for instructions for payments. Review the
calculation against the information available on the member records, confirming
whether correct or supplying reasons for rejection. Review the summary of rejected
applications/claims; identifying reasons for rejection based on rules of various
funds/scheme. Route the rejected applications/claims – in terms of the standard
procedure. Ensure that all exceptions (where applicable) related to death
distributions, service period recognition verification, fraud and risk issues,
contribution adjustments, benefit distribution verification, payment reversals,
unclaimed benefits, standard legal issues and the updating of banking details have
been resolved in accordance with the relevant policies and procedures. Check that
all documentation required for payment is attached and that the correct benefit is
being paid to the member, based on established criteria. Review the benefit
application form and validate the content. Initiate the payment instruction.

ENQUIRIES : Ms Felicia Mahlaba Tel No: 012 319 1455

NOTE : Various EB Administrator positions at EB Operations (Backlog) are currently
available at the Government Pensions Administration Agency. These positions will
be filled on a 12 months fixed term contract. Preference may be given to
candidates who previously worked at the GPAA and were not dismissed or left due
to ill health and who has exposure to membership, payments, unclaimed and
unpaid cases, pre-verification, and contribution management.
NOTE : Requirement of applications. Applications must be submitted on form Z83,
obtainable on the internet at http://www.gpaa.gov.za (Originally signed). The
relevant reference number must be quoted on all applications. Application should
consist of a comprehensive CV (specifying all experience and duties, indicating
the respective dates MM/YY as well as indicating references with full contact
details, original certified copies of all qualifications (including matriculation),
Identity document, valid driver’s license (where driving/travelling is an inherent
requirement of the job) and proof of citizenship if not RSA Citizen. Copies of
certified documents will not be accepted – all copies must be originally certified in
the past 3 months. Failure to submit the above information will result in the
application not considered and deemed as regret. The candidate must agree to
the following: Shortlisted candidates must be available for interviews at a date and
time determined by GPAA. Applicants must note that pre-employments checks and
references will be conducted once they are short-listed and the appointment is also
subject to positive outcomes on these checks, which include but not limited to:
security clearance, security vetting, qualification/study verification, citizenship
verification, financial/asset record check, previous employment verification and
criminal record. Applicants will be required to meet vetting requirements as
prescribed by Minimum Information Security Standards. It is the applicant’s
responsibility to have foreign qualifications evaluated by the South African
Qualifications Authority (SAQA). Correspondence will only be conducted with the
short- listed candidates. If you have not been contacted within three (3) months
after the closing date of this advertisement, please accept that your application
was unsuccessful. The candidate must take note of: It is intended to promote
representativeness through the filling of these posts and the candidature of
persons whose promotion/ appointment will promote representativeness, will
receive preference. Disabled persons are encouraged to apply. For salary levels
11 – 15, the inclusive remuneration package consists of a basic salary, the state’s
contribution to the Government Employees Pension Fund and a flexible portion in
terms of applicable rules. SMS will be required to undergo a Competency
Assessment as prescribed by DPSA. All candidates shortlisted for SMS positions
will be required to undergo a technical exercise that intends to test the relevant
technical elements of the job. The GPAA reserves the right to utilize practical
exercises/tests/competency assessments for non-SMS positions during the
recruitment process (candidates who are shortlisted will be informed accordingly)
to determine the suitability of candidates for the post(s). The GPAA reserves the
right to cancel the filling/not to fill a vacancy that was advertised during any stage
of the recruitment process. The successful candidate will have to sign and annual
performance agreement and will be required to undergo a security clearance.